Our PRIVACY POLICY
turnerbates Design & Architecture (“we”, “us”, or “our”) is committed to protecting your privacy. This policy explains how we collect, use, and safeguard your personal data when you use our website.
INFORMATION WE COLLECT
We may collect information that you provide directly, such as:
-
Your company name
-
Email address and phone number
-
Information about your project or enquiry
We may also collect certain technical information automatically, including:
-
IP address
-
Browser type
-
Pages visited on our website
Note: some of this date is collected using cookies. See our Cookies Policy for details.
how we use your information
We use your information to:
-
Maintain internal records and improve our website
-
Send marketing communications
We do not sell, rent, or share your personal information with third parties for their marketing purposes without your consent.
We may share your information with service providers who help us operate the website or send emails (e.g. Wix, Mailchimp). These providers are bound to keep your data secure.
Legal basis for processing:
-
Necessary for the performance of a contract or to provide services you request
cookies and tracking
We use cookies to make our website work and to analyse traffic. By continuing to use the site, you agree to our use of cookies, as described in our Cookies Policy.
how long we keep your data
We keep personal data only as long as necessary to provide our services or comply with legal obligations. Typically, this is up to two years after your last contact.
your rights
You have the following rights regarding your personal data:
-
Access to the data we hold about you
-
Correct any inaccurate or incomplete data
-
Request deletion of your data
-
Withdraw consent at any time (e.g. marketing emails)
-
Object to processing or request restriction
-
Data portability (receive your data in a readable format)
-
Lodge a complaint with the UK Information Commissioner's Office (ICO)
To exercise any of these rights, email us at info@turnerbates.com or write to:
turnerbates Design & Architecture, Studio 201/202 Langdale House, 11 Marshalsea Road, London, SE1 1EN.
updates to this policy
We may update this policy from time to time. The latest version will always be on this website.
Effective date: 9th January 2026.
OUR PRIVACY POLICY
turnerbates Design & Architecture (“we”, “us”, or “our”) is committed to protecting your privacy. This policy explains how we collect, use, and safeguard your personal data when you use our website.
INFORMATON WE COLLECT
We may collect information that you provide directly, such as:
-
Your name or company name
-
Email address and telephone number
-
Information about your project or enquiry
We may also collect certain technical information automatically, including:
-
IP address
-
Browser type
-
Pages visited on our website
Note: Some of this data is collected using cookies. See our Cookies Policy for details.
HOW WE USE YOUR INFORMATION
We use your information to:
-
Respond to your enquiries and provide our services
-
Maintain internal records and improve our website
-
Send marketing communications, if you have opted in
We do not sell, rent, or share your personal information with third parties for their marketing purposes without your consent.
We may share your information with service providers who help us operate the website or send emails (e.g. Wix, Mailchimp). These providers are bound to keep your data secure.
Legal basis for processing:
-
Necessary for the performance of a contract or to provide services you request
cookies and tracking
We use cookies to make our website work and to analyse traffic. By continuing to use the site, you agree to our use of cookies as described in our Cookies Policy.
how long we keep your data
We keep personal data only as long as necessary to provide our services or comply with legal obligations. Typically, this is up to two years after your last contact.
your rights
You have the following rights regarding your personal data:
-
Access the data we hold about you
-
Correct any inaccurate or incomplete data
-
Request deletion of your data (“right to be forgotten”)
-
Withdraw consent at any time
-
Object to processing or request restriction
-
Data portability (receive your data in a readable format)
-
Lodge a complaint with the UK Information Commissioner’s Office (ICO)
To exercise any of these rights, email us at info@turnerbates.com or write to:
turnerbates Design & Architecture, Studio 201/202 Langdale House, 11 Marshalsea Road, London, SE1 1EN.
updates to this policy
We may update this policy from time to time. The latest version will always be available on this website.
Effective date: 9th January 2026.